Plunkett,Warren R. Management: Meeting and exceeding customer expectations. South-Western College Pub.
Chicago Style (17th ed.) CitationPlunkett,Warren R. Management: Meeting and Exceeding Customer Expectations. South-Western College Pub.
MLA (8th ed.) CitationPlunkett,Warren R. Management: Meeting and Exceeding Customer Expectations. South-Western College Pub.
Warning: These citations may not always be 100% accurate.