SCHONBERGER, R. J. OPERATION MANAGEMENT: IMPROVING CUSTOMER SERVICE.
Chicago Style (17th ed.) CitationSCHONBERGER, RICHARD J. OPERATION MANAGEMENT: IMPROVING CUSTOMER SERVICE.
MLA (8th ed.) CitationSCHONBERGER, RICHARD J. OPERATION MANAGEMENT: IMPROVING CUSTOMER SERVICE.
Warning: These citations may not always be 100% accurate.