8 Delivering Quality SErvice

8 Delivering Quality SErvice

Saved in:

Bibliographic Details
Main Author:	Zeithaml, Valarie A, Et A
Format:	TEXT
Published:	Mc Milan
Tags:	Add Tag No Tags, Be the first to tag this record!

PINJAM

Similar Items

Delivering Quality Service
by: Valarie A. Zeithaml
Published: (1990)

Delivering Quality Service: Balancing, Customer Perceptions and Expectations
by: Valarie A. Zeithaml
Published: ()

Delivering Quality Service: Balancing, Customer Perceptions and Expectations
by: Valarie A. Zeithaml
Published: (1990)

Delivering quality service: balancing customer perceptions and expectations
by: Valarie A. Zeithaml, et al.
Published: (1990)

Delivering Quality ServiceBalancing Customer Perceptions and Expectations/Valarie A. Zeithaml,A. Parasuraman,Leonard L. Berry
by: Zeithaml, Valarie A.
Published: (1990)

Delivering Quality ServiceBalancing Customer Perceptions and Expectations/Valarie A. Zeithaml,A. Parasuraman,Leonard L. Berry
by: Zeithaml, Valarie A.
Published: (1990)

Services marketing ed.3
by: Zeithaml, Valarie A.
Published: (2003)

Services Marketing, 1st. Ed.
by: ZEITHAML, Valarie A.
Published: (1996)

Services Marketing, 1st. Ed.
by: ZEITHAML, Valarie A.
Published: (1996)

SERVICES MARKETING: INTEGRATING CYSTOMER FOCUS ACROSS THE FIRM
by: ZEITHAML,VALARIE A.
Published: ()

Services Marketing: Integrating customer focus across the firm
by: ZEITHAML, Valarie A.
Published: ()

Services Marketing: Integrating customer focus across the firm
by: ZEITHAML, Valarie A.
Published: (2000)

Services marketing. : Integrating customer focus across the firm.
by: Zeithaml, Valarie A.
Published: (2000)

Services Marketing: Integrating Customer Focus Across The Firm
by: Valarie A. Zeithaml
Published: ()

Services Marketing: Integrating Customer Focus Across The Firm
by: Valarie A. Zeithaml
Published: (2003)

Services marketing : integrating customer focus across the firm 7th ed.
by: Zeithaml, Valarie A.
Published: (2013)

Services Marketing; Integrating Customer Focus Agross the Firm, 4th Ed.
by: ZEITHAML, Valarie A.
Published: (2006)

Services Marketing : Integrating Customer Focus Across the Firm, 2nd Ed.
by: ZEITHAML, Valarie A.
Published: (2000)

Service Marketing; Integrating Customer Focus Across the Firm, 3rd Ed.
by: ZEITHAML, Valarie A.
Published: (2003)

Services Marketing : Integrating Customer Focus Across the Firm, 2nd Ed.
by: ZEITHAML, Valarie A.
Published: (2000)

Service Marketing; Integrating Customer Focus Across the Firm, 3rd Ed.
by: ZEITHAML, Valarie A.
Published: (2003)

Services Marketing; Integrating Customer Focus Agross the Firm, 4th Ed.
by: ZEITHAML, Valarie A.
Published: (2006)

Services marketing ed.3integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner
by: Zeithaml, Valarie A.
Published: (2003)

Services marketing ed.4 : integrating customer focus across the firmValarie A. Zeithaml, Mary Jo Bitner
by: Zeithaml, Valarie A.
Published: (2006)

Delivering the goods
by: Schechter, Damon
Published: (2002)

8 Prinsip-prinsip Total Quality Service
by: Tjiptono, Fandy
Published: ()

QUALITY OF SERVICE IN TELECOMMUNICATIONS
by: OODAN,A.P.
Published: ()

Quality and services.............. Are our priorities
by: Adib A Yahya
Published: (2000)

Service, quality & satisfaction
by: TJIPTONO, Fandy
Published: (2011)

Service, quality and satisfaction
by: Fandy Ciptono, et al.
Published: (2007)

Service, quality & satisfaction
by: TJIPTONO, Fandy
Published: (2005)

Service,Quality & Satisfaction
by: TJIPTONO,Fandy Gregorius Chandra
Published: (2013)

IP Quality if Service
by: Srinivas Vegesna
Published: ()

IP Quality if Service
by: Srinivas Vegesna
Published: (2000)

Service,Quality & Satisfaction
by: TJIPTONO,Fandy Gregorius Chandra
Published: (2013)

Service, Quality & Satisfaction
by: TJIPTONO, Fandy
Published: (2005)

Service, Quality & Satisfaction
by: TJIPTONO, Fandy
Published: ()

The Service Quality Handbook
Published: (1993)

PRODUCTIVITY : SERVICE & QUALITY
by: HAN, Flora
Published: (1996)

Service, Quality & Satisfaction
by: TJIPTONO, Fandy
Published: (2005)