APA (7th ed.) Citation

Tjiptono, F. 8 Manajemen Jasa. [s.n.].

Chicago Style (17th ed.) Citation

Tjiptono, Fandy. 8 Manajemen Jasa. [s.n.].

MLA (8th ed.) Citation

Tjiptono, Fandy. 8 Manajemen Jasa. [s.n.].

Warning: These citations may not always be 100% accurate.