APA (7th ed.) Citation

Lupita, N. (2013). Hubungan Service Recovery, Kepuasan, dan Behavioral Outcomes setelah Service Recovery pada E-Services. FE UII.

Chicago Style (17th ed.) Citation

Lupita, Nicky. Hubungan Service Recovery, Kepuasan, Dan Behavioral Outcomes Setelah Service Recovery Pada E-Services. FE UII, 2013.

MLA (8th ed.) Citation

Lupita, Nicky. Hubungan Service Recovery, Kepuasan, Dan Behavioral Outcomes Setelah Service Recovery Pada E-Services. FE UII, 2013.

Warning: These citations may not always be 100% accurate.