Indonesian Customer Satisfaction: Membedah Strategi Kepuasan Pelanggan Merek Pemenang ICSA
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| Main Author: | |
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| Format: | Text |
| Language: | Indonesian |
| Published: |
PT Elex Media Komputindo
2003
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| Physical Description: | 194 hlm.; 14.5 cm x 23 cm |
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| ISBN: | SR 658.3 IRA i |