APA (7th ed.) Citation

Evenson,Renee. (2007). Award-Winning customer service: 101 ways to guarantee great performance. Amacom.

Chicago Style (17th ed.) Citation

Evenson,Renee. Award-Winning Customer Service: 101 Ways to Guarantee Great Performance. Amacom, 2007.

MLA (8th ed.) Citation

Evenson,Renee. Award-Winning Customer Service: 101 Ways to Guarantee Great Performance. Amacom, 2007.

Warning: These citations may not always be 100% accurate.