APA (7th ed.) Citation

Fenvessy, S. J. (1976). Keep your customers: And keep them happy. Dow Jones-Irwin.

Chicago Style (17th ed.) Citation

Fenvessy, Stanley J. Keep Your Customers: And Keep Them Happy. Dow Jones-Irwin, 1976.

MLA (8th ed.) Citation

Fenvessy, Stanley J. Keep Your Customers: And Keep Them Happy. Dow Jones-Irwin, 1976.

Warning: These citations may not always be 100% accurate.