Gaspersz, V. (2003). ISO 9001: 2000 and continual quality improvement. Gramedia Pustaka Utama.
Chicagoスタイル(17版)引用形式Gaspersz, Vincent. ISO 9001: 2000 and Continual Quality Improvement. Gramedia Pustaka Utama, 2003.
MLA(8版)引用形式Gaspersz, Vincent. ISO 9001: 2000 and Continual Quality Improvement. Gramedia Pustaka Utama, 2003.
警告: この引用は必ずしも正確ではありません.