Goetsch, D. L., & Davis, S. B. (2000). Quality Management: Introduction to total quality management for production, processing and services. Prentice Hall International.
Chicago Style (17th ed.) CitationGoetsch, David L., and Stanley B. Davis. Quality Management: Introduction to Total Quality Management for Production, Processing and Services. Prentice Hall International, 2000.
MLA (8th ed.) CitationGoetsch, David L., and Stanley B. Davis. Quality Management: Introduction to Total Quality Management for Production, Processing and Services. Prentice Hall International, 2000.
Warning: These citations may not always be 100% accurate.