APA (7th ed.) Citation

Gordon, J. (2003). The Pfeiffer book of successful conflict management tools. Jossey-Bass.

Chicago Style (17th ed.) Citation

Gordon, Jack. The Pfeiffer Book of Successful Conflict Management Tools. Jossey-Bass, 2003.

MLA (8th ed.) Citation

Gordon, Jack. The Pfeiffer Book of Successful Conflict Management Tools. Jossey-Bass, 2003.

Warning: These citations may not always be 100% accurate.