Rahmayanty, N. (2013). Manajemen pelayanan prima: Mencegah pembelotan dan membangun customer loyality. Graha Ilmu.
Chicago Style (17th ed.) CitationRahmayanty, Nina. Manajemen Pelayanan Prima: Mencegah Pembelotan Dan Membangun Customer Loyality. Graha Ilmu, 2013.
MLA (8th ed.) CitationRahmayanty, Nina. Manajemen Pelayanan Prima: Mencegah Pembelotan Dan Membangun Customer Loyality. Graha Ilmu, 2013.
Warning: These citations may not always be 100% accurate.