Manajemen pelayanan prima : mencegah pembelotan dan membangun customer loyality
xiv, 242 p. : ill.; 29 cm
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| Language: | Indonesian |
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Graha Ilmu
2013
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unylib-slims-306412014-04-10T16:14:19Z Manajemen pelayanan prima : mencegah pembelotan dan membangun customer loyality Rahmayanty, Nina manajemen-pelayanan Graha Ilmu 2013 id Buku Teks http://library.uny.ac.id/sirkulasi/index.php?p=show_detail&id=30641 978-979-756-635-7 Yogyakarta xiv, 242 p. : ill.; 29 cm |
| institution |
UNY |
| collection |
Universitas Negeri Yogyakarta |
| language |
Indonesian |
| topic |
manajemen-pelayanan |
| spellingShingle |
manajemen-pelayanan Rahmayanty, Nina Manajemen pelayanan prima : mencegah pembelotan dan membangun customer loyality |
| description |
xiv, 242 p. : ill.; 29 cm |
| author |
Rahmayanty, Nina |
| author_facet |
Rahmayanty, Nina |
| author_sort |
Rahmayanty, Nina |
| title |
Manajemen pelayanan prima : mencegah pembelotan dan membangun customer loyality |
| title_short |
Manajemen pelayanan prima : mencegah pembelotan dan membangun customer loyality |
| title_full |
Manajemen pelayanan prima : mencegah pembelotan dan membangun customer loyality |
| title_fullStr |
Manajemen pelayanan prima : mencegah pembelotan dan membangun customer loyality |
| title_full_unstemmed |
Manajemen pelayanan prima : mencegah pembelotan dan membangun customer loyality |
| title_sort |
manajemen pelayanan prima : mencegah pembelotan dan membangun customer loyality |
| publisher |
Graha Ilmu |
| publishDate |
2013 |
| callnumber-raw |
http://library.uny.ac.id/sirkulasi/index.php?p=show_detail&id=30641 |
| callnumber-search |
http://library.uny.ac.id/sirkulasi/index.php?p=show_detail&id=30641 |
| _version_ |
1742314132413087744 |