Barkley, B. T., & Saylor, J. H. (1994). Customer-driven project management: A new paradigm in total quality implementation. McGraw-Hill.
Chicago Style (17th ed.) CitationBarkley, Bruce T., and James H. Saylor. Customer-driven Project Management: A New Paradigm in Total Quality Implementation. McGraw-Hill, 1994.
MLA (8th ed.) CitationBarkley, Bruce T., and James H. Saylor. Customer-driven Project Management: A New Paradigm in Total Quality Implementation. McGraw-Hill, 1994.
Warning: These citations may not always be 100% accurate.