Barkley, B. T., & Saylor, J. H. (2001). Customer-Driven Project Management: Building Quality into Project Processes. McGraw Hill.
Chicago Style (17th ed.) CitationBarkley, Bruce T., and James H. Saylor. Customer-Driven Project Management: Building Quality into Project Processes. McGraw Hill, 2001.
MLA (8th ed.) CitationBarkley, Bruce T., and James H. Saylor. Customer-Driven Project Management: Building Quality into Project Processes. McGraw Hill, 2001.
Warning: These citations may not always be 100% accurate.