Best face forward : Why companies must improve their service interfaces with customers

xxi,262 p. : il; 24 cm

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Bibliographic Details
Main Authors: Rayport, Jeffrey F., Jaworski, Bernard J.
Language:English
Published: Harvard Business School Press 2005
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spelling unylib-slims-309362014-04-10T16:14:19Z Best face forward : Why companies must improve their service interfaces with customers Rayport, Jeffrey F. Jaworski, Bernard J. Forward Pemasaran Harvard Business School Press 2005 en Buku Teks http://library.uny.ac.id/sirkulasi/index.php?p=show_detail&id=30936 875848672 Boston xxi,262 p. : il; 24 cm
institution UNY
collection Universitas Negeri Yogyakarta
language English
topic Forward
Pemasaran
spellingShingle Forward
Pemasaran
Rayport, Jeffrey F.
Jaworski, Bernard J.
Best face forward : Why companies must improve their service interfaces with customers
description xxi,262 p. : il; 24 cm
author Rayport, Jeffrey F.
Jaworski, Bernard J.
author_facet Rayport, Jeffrey F.
Jaworski, Bernard J.
author_sort Rayport, Jeffrey F.
title Best face forward : Why companies must improve their service interfaces with customers
title_short Best face forward : Why companies must improve their service interfaces with customers
title_full Best face forward : Why companies must improve their service interfaces with customers
title_fullStr Best face forward : Why companies must improve their service interfaces with customers
title_full_unstemmed Best face forward : Why companies must improve their service interfaces with customers
title_sort best face forward : why companies must improve their service interfaces with customers
publisher Harvard Business School Press
publishDate 2005
callnumber-raw http://library.uny.ac.id/sirkulasi/index.php?p=show_detail&id=30936
callnumber-search http://library.uny.ac.id/sirkulasi/index.php?p=show_detail&id=30936
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