APA (7th ed.) Citation

Saputra, L., Sindoro, A., & Creech, B. (1996). Lima pilar (manajemen mutu terpadu: TQM. Bina Aksara.

Chicago Style (17th ed.) Citation

Saputra, Lyndon, Alexander Sindoro, and Bill Creech. Lima Pilar (manajemen Mutu Terpadu: TQM. Bina Aksara, 1996.

MLA (8th ed.) Citation

Saputra, Lyndon, et al. Lima Pilar (manajemen Mutu Terpadu: TQM. Bina Aksara, 1996.

Warning: These citations may not always be 100% accurate.