Sujatno, B. (2008). Front Office Operations: Secret Receptionist Skills for 5 Stars Hotels. Andi.
Chicago Style (17th ed.) CitationSujatno, Bambang. Front Office Operations: Secret Receptionist Skills for 5 Stars Hotels. Andi, 2008.
MLA (8th ed.) CitationSujatno, Bambang. Front Office Operations: Secret Receptionist Skills for 5 Stars Hotels. Andi, 2008.
Warning: These citations may not always be 100% accurate.