Susanta, A. (2010). Outbound profesional: Pengertian, prinsip perancangan dan panduan pelaksanaan. Andi.
Chicago Style (17th ed.) CitationSusanta, Agustinus. Outbound Profesional: Pengertian, Prinsip Perancangan Dan Panduan Pelaksanaan. Andi, 2010.
MLA (8th ed.) CitationSusanta, Agustinus. Outbound Profesional: Pengertian, Prinsip Perancangan Dan Panduan Pelaksanaan. Andi, 2010.
Warning: These citations may not always be 100% accurate.