Tan, R. B. P. (2009). Psikologi pelayanan jasa hotel, restoran r kafe. Erlangga.
Chicago Style (17th ed.) CitationTan, Rio Budi Prasadja. Psikologi Pelayanan Jasa Hotel, Restoran R Kafe. Erlangga, 2009.
MLA (8th ed.) CitationTan, Rio Budi Prasadja. Psikologi Pelayanan Jasa Hotel, Restoran R Kafe. Erlangga, 2009.
Warning: These citations may not always be 100% accurate.