APA (7th ed.) Citation

Tjiptono, F. (2002). Manajemen jasa. Andi Ofset.

Chicago Style (17th ed.) Citation

Tjiptono, Fandy. Manajemen Jasa. Andi Ofset, 2002.

MLA (8th ed.) Citation

Tjiptono, Fandy. Manajemen Jasa. Andi Ofset, 2002.

Warning: These citations may not always be 100% accurate.