APA (7th ed.) Citation

Chandra, G., & Tjiptono, F. (2006). Service, quality dan satisfaction. Andi.

Chicago Style (17th ed.) Citation

Chandra, Gregorius, and Fandy Tjiptono. Service, Quality Dan Satisfaction. Andi, 2006.

MLA (8th ed.) Citation

Chandra, Gregorius, and Fandy Tjiptono. Service, Quality Dan Satisfaction. Andi, 2006.

Warning: These citations may not always be 100% accurate.