APA (7th ed.) Citation

Diana, A., Tjiptono, F., & Chandra, Y. (2009). Marketing scales. Andi.

Chicago Style (17th ed.) Citation

Diana, Anastasia, Fandy Tjiptono, and Yanto Chandra. Marketing Scales. Andi, 2009.

MLA (8th ed.) Citation

Diana, Anastasia, et al. Marketing Scales. Andi, 2009.