APA (7th ed.) Citation

Buttle, F., & Subiyanto, A. (2007). Manajemen hubungan pelanggan. Banyumedia.

Chicago Style (17th ed.) Citation

Buttle, Francis, and Arief Subiyanto. Manajemen Hubungan Pelanggan. Banyumedia, 2007.

MLA (8th ed.) Citation

Buttle, Francis, and Arief Subiyanto. Manajemen Hubungan Pelanggan. Banyumedia, 2007.

Warning: These citations may not always be 100% accurate.