Cristopher, M., Payne, A., & Ballantyne, D. (1994). Relationship marketing: Bringung quality, customer service, and marketing together. Butterworth Heinemann.
Chicago Style (17th ed.) CitationCristopher, Martin, Adrian Payne, and David Ballantyne. Relationship Marketing: Bringung Quality, Customer Service, and Marketing Together. Butterworth Heinemann, 1994.
MLA (8th ed.) CitationCristopher, Martin, et al. Relationship Marketing: Bringung Quality, Customer Service, and Marketing Together. Butterworth Heinemann, 1994.
Warning: These citations may not always be 100% accurate.