GEORGE, S. Total Quality Management: Strategies and Techniques Proven at Today-s Most Succesful Companies. John Wiley & Sons.
Čikaški stil citiranja (17. izdanje)GEORGE, Stephen. Total Quality Management: Strategies and Techniques Proven at Today-s Most Succesful Companies. John Wiley & Sons.
MLA način citiranja (8. izdanje)GEORGE, Stephen. Total Quality Management: Strategies and Techniques Proven at Today-s Most Succesful Companies. John Wiley & Sons.
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