GEORGE, S. Total Quality Management: Strategies and Techniques Proven at Today-s Most Succesful Companies. John Wiley & Sons.
Citação do estilo Chicago (17ª ed.)GEORGE, Stephen. Total Quality Management: Strategies and Techniques Proven at Today-s Most Succesful Companies. John Wiley & Sons.
Citação MLA (8ª ed.)GEORGE, Stephen. Total Quality Management: Strategies and Techniques Proven at Today-s Most Succesful Companies. John Wiley & Sons.
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