GOETSCH, D. L. Introduction to total quality. Quality management for production, processing and services#David L. Stanley, Stanley B. Davis. Prentice Hall.
Chicago Style (17th ed.) CitationGOETSCH, David L. Introduction to Total Quality. Quality Management for Production, Processing and Services#David L. Stanley, Stanley B. Davis. Prentice Hall.
MLA (8th ed.) CitationGOETSCH, David L. Introduction to Total Quality. Quality Management for Production, Processing and Services#David L. Stanley, Stanley B. Davis. Prentice Hall.
Warning: These citations may not always be 100% accurate.