GOETSCH, D. L. Implementing total quality. Prentice Hall.
Chicago Style (17th ed.) CitationGOETSCH, David L. Implementing Total Quality. Prentice Hall.
MLA引文GOETSCH, David L. Implementing Total Quality. Prentice Hall.
警告：這些引文格式不一定是100％准確.
APA引文