Services Marketing: Integrating customer focus across the firm
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McGrow-Hill
2000
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upnylib-BKU00027942016-08-08 00:00:00Perpustakaan UPN YogyakartaServices Marketing: Integrating customer focus across the firmZEITHAML, Valarie A.McGrow-Hill2000TEXTxxviii, 620;658.8ISBN:0072312211Inggris |
institution |
UPN Veteran Yogyakarta |
collection |
Perpustakaan Yogyakarta |
language |
Inggris |
description |
|
format |
TEXT |
author |
ZEITHAML, Valarie A. |
spellingShingle |
ZEITHAML, Valarie A. Services Marketing: Integrating customer focus across the firm |
author_facet |
ZEITHAML, Valarie A. |
author_sort |
ZEITHAML, Valarie A. |
title |
Services Marketing: Integrating customer focus across the firm |
title_short |
Services Marketing: Integrating customer focus across the firm |
title_full |
Services Marketing: Integrating customer focus across the firm |
title_fullStr |
Services Marketing: Integrating customer focus across the firm |
title_full_unstemmed |
Services Marketing: Integrating customer focus across the firm |
title_sort |
services marketing: integrating customer focus across the firm |
physical |
xxviii, 620; |
publisher |
McGrow-Hill |
publishDate |
2000 |
callnumber-raw |
658.8 |
callnumber-search |
658.8 |
isbn |
ISBN:0072312211 |
_version_ |
1742303213136117760 |