APA (7th ed.) Citation

TJIPTONO, F. (2004). Prinsip-prinsip total quality service. Ed.4. Andi, 2004.

Chicago Style (17th ed.) Citation

TJIPTONO, Fandy. Prinsip-prinsip Total Quality Service. Ed.4. Andi, 2004, 2004.

MLA (8th ed.) Citation

TJIPTONO, Fandy. Prinsip-prinsip Total Quality Service. Ed.4. Andi, 2004, 2004.

Warning: These citations may not always be 100% accurate.