APA (7th ed.) Citation

PEPPARD, J. (1997). The essence of business process re-engineering. ed. 1. Andi, 1997.

Chicago Style (17th ed.) Citation

PEPPARD, Joe. The Essence of Business Process Re-engineering. Ed. 1. Andi, 1997, 1997.

MLA (8th ed.) Citation

PEPPARD, Joe. The Essence of Business Process Re-engineering. Ed. 1. Andi, 1997, 1997.

Warning: These citations may not always be 100% accurate.