APA (7th ed.) Citation

Total... (1999). Total quality management - Dale H. Besterfield et.al. Prentice Hill International Inc.

Chicago Style (17th ed.) Citation

Total... Total Quality Management - Dale H. Besterfield Et.al. Prentice Hill International Inc, 1999.

MLA (8th ed.) Citation

Total... Total Quality Management - Dale H. Besterfield Et.al. Prentice Hill International Inc, 1999.

Warning: These citations may not always be 100% accurate.