GOETSCH, d. L. (2000). Quality management - introduction to total quality management for production processing and services^CDavid L. Goetsch, Stanley B. Davis. Prentice Hall.
Chicago (17e ed.) BronvermeldingGOETSCH, david L. Quality Management - Introduction to Total Quality Management for Production Processing and Services^CDavid L. Goetsch, Stanley B. Davis. Prentice Hall, 2000.
MLA (8e ed.) BronvermeldingGOETSCH, david L. Quality Management - Introduction to Total Quality Management for Production Processing and Services^CDavid L. Goetsch, Stanley B. Davis. Prentice Hall, 2000.
Let op: Deze citaties zijn niet altijd 100% accuraat.