APA (7th ed.) Citation

Tjiptono, F. (2003). Total quality management ed. 5. ANDI, 2003.

Chicago Style (17th ed.) Citation

Tjiptono, Fandy. Total Quality Management Ed. 5. ANDI, 2003, 2003.

MLA (8th ed.) Citation

Tjiptono, Fandy. Total Quality Management Ed. 5. ANDI, 2003, 2003.

Warning: These citations may not always be 100% accurate.