Cita APA (7a ed.)

NIVEN, P. R. (2003). Balanced scorecard step by step for goverment and nonprofit agencies. John Wiley & Sons.

Cita Chicago Style (17a ed.)

NIVEN, Paul R. Balanced Scorecard Step by Step for Goverment and Nonprofit Agencies. John Wiley & Sons, 2003.

Cita MLA (8a ed.)

NIVEN, Paul R. Balanced Scorecard Step by Step for Goverment and Nonprofit Agencies. John Wiley & Sons, 2003.