GOETSCH, D. L. (1997). Quality management: Introduction to total quality management for production, processing and service. Prentice Hall.
Chicago Style (17th ed.) CitationGOETSCH, David L. Quality Management: Introduction to Total Quality Management for Production, Processing and Service. Prentice Hall, 1997.
MLA (8th ed.) CitationGOETSCH, David L. Quality Management: Introduction to Total Quality Management for Production, Processing and Service. Prentice Hall, 1997.
Warning: These citations may not always be 100% accurate.