APA (7th ed.) Citation

BALACHANDRAN, S. (2004). Customer-driven services management. Response Books, 2004.

Chicago Style (17th ed.) Citation

BALACHANDRAN, S. Customer-driven Services Management. Response Books, 2004, 2004.

MLA (8th ed.) Citation

BALACHANDRAN, S. Customer-driven Services Management. Response Books, 2004, 2004.

Warning: These citations may not always be 100% accurate.