SERVICES... (2005). Services marketing in Asia: Managing people, technology and strategy Ed.2. Prentice Hall.
Chicago Style (17th ed.) CitationSERVICES... Services Marketing in Asia: Managing People, Technology and Strategy Ed.2. Prentice Hall, 2005.
MLA (8th ed.) CitationSERVICES... Services Marketing in Asia: Managing People, Technology and Strategy Ed.2. Prentice Hall, 2005.
Warning: These citations may not always be 100% accurate.