APA (7th ed.) Citation

Liestyana, Y. (2003). Service Failure dan service recovery pada perbankan retail: Perspektif nasabah. UPN "Veteran" Yogyakarta.

Chicago Style (17th ed.) Citation

Liestyana, Yuli. Service Failure Dan Service Recovery Pada Perbankan Retail: Perspektif Nasabah. UPN "Veteran" Yogyakarta, 2003.

MLA (8th ed.) Citation

Liestyana, Yuli. Service Failure Dan Service Recovery Pada Perbankan Retail: Perspektif Nasabah. UPN "Veteran" Yogyakarta, 2003.

Warning: These citations may not always be 100% accurate.