Tjiptono, F. (2005). Pemasaran Jasa / Fandy Tjiptono. Bayumedia.
Chicago Style (17th ed.) CitationTjiptono, Fandy. Pemasaran Jasa / Fandy Tjiptono. Bayumedia, 2005.
MLA (8th ed.) CitationTjiptono, Fandy. Pemasaran Jasa / Fandy Tjiptono. Bayumedia, 2005.
Warning: These citations may not always be 100% accurate.