APA (7th ed.) Citation

Tjiptono, F. (2001). Prinsip-Prinsip: Total Quality Service / Fandy Tjiptono. Andi.

Chicago Style (17th ed.) Citation

Tjiptono, Fandy. Prinsip-Prinsip: Total Quality Service / Fandy Tjiptono. Andi, 2001.

MLA (8th ed.) Citation

Tjiptono, Fandy. Prinsip-Prinsip: Total Quality Service / Fandy Tjiptono. Andi, 2001.

Warning: These citations may not always be 100% accurate.