Fandy, T. (2003). Total Quality Manjement / Fandy Tjiptono. Andi.
Chicago Style (17th ed.) CitationFandy, Tjiptono. Total Quality Manjement / Fandy Tjiptono. Andi, 2003.
MLA (8th ed.) CitationFandy, Tjiptono. Total Quality Manjement / Fandy Tjiptono. Andi, 2003.
Warning: These citations may not always be 100% accurate.