APA (7th ed.) Citation

Sampara, L. (2000). Manajemen Kualitas Pelayanan. STIA -LAN.

Chicago Style (17th ed.) Citation

Sampara, Lukman. Manajemen Kualitas Pelayanan. STIA -LAN, 2000.

MLA (8th ed.) Citation

Sampara, Lukman. Manajemen Kualitas Pelayanan. STIA -LAN, 2000.

Warning: These citations may not always be 100% accurate.