Richard B. Chase

Richard B. Chase is Professor Emeritus of Operations Management Marshall School of Business, University of Southern California Ph.D., MBA, B.S., UCLA.

Chase specializes in service operations management, which involves applying concepts from OM, organizational theory, and services marketing to the design of service processes. He devised the customer contact theory for service organization. Provided by Wikipedia
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  1. 1
    Operations And Supply Management
    by Richard B. Chase
    Published 2008
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  2. 2
    Operations And Supply Management
    by Richard B. Chase
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  3. 3
    Production and Operations Management: Manufacturing and Services
    by Richard B. Chase
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  4. 4
    Production and Operations Management: Manufacturing and Services
    by Richard B. Chase
    Published 1998
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  5. 5
    Operations Management for Competitive Advantage 10e
    by Richard B. Chase, F. Robert Jacobs
    Published 2004
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  6. 6
    Operations and Supply Management: the core
    by F. Robert Jacobs, Richard B. chase
    Published 2008
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  7. 7
    Operations and Supply Management: the core
    by F. Robert Jacobs, Richard B. chase
    Published 2008
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  8. 8
    Operations management for competitive advantage
    Sirkulasi
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