Service Management: Operations, Strategy, Information Technology, 6e

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मुख्य लेखक: James A. Fitzsimmons
स्वरूप: TEXT
प्रकाशित: McGraw Hill
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record_format oai_dc
spelling amikomlib-13632016-08-08 00:00:00Resource Centre UNIVERSITAS AMIKOM YOGYAKARTAService Management: Operations, Strategy, Information Technology, 6eJames A. FitzsimmonsBalancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introductioMcGraw HillTEXT
institution Universitas Amikom Yogyakarta
collection Perpustakaan Yogyakarta
topic Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introductio
spellingShingle Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introductio
James A. Fitzsimmons
Service Management: Operations, Strategy, Information Technology, 6e
description
format TEXT
author James A. Fitzsimmons
author_facet James A. Fitzsimmons
author_sort James A. Fitzsimmons
title Service Management: Operations, Strategy, Information Technology, 6e
title_short Service Management: Operations, Strategy, Information Technology, 6e
title_full Service Management: Operations, Strategy, Information Technology, 6e
title_fullStr Service Management: Operations, Strategy, Information Technology, 6e
title_full_unstemmed Service Management: Operations, Strategy, Information Technology, 6e
title_sort service management: operations, strategy, information technology, 6e
publisher McGraw Hill
publishDate
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