Service Management: Operations, Strategy, Information Technology, 6e
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McGraw Hill
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amikomlib-13632016-08-08 00:00:00Resource Centre UNIVERSITAS AMIKOM YOGYAKARTAService Management: Operations, Strategy, Information Technology, 6eJames A. FitzsimmonsBalancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introductioMcGraw HillTEXT |
institution |
Universitas Amikom Yogyakarta |
collection |
Perpustakaan Yogyakarta |
topic |
Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introductio |
spellingShingle |
Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introductio James A. Fitzsimmons Service Management: Operations, Strategy, Information Technology, 6e |
description |
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format |
TEXT |
author |
James A. Fitzsimmons |
author_facet |
James A. Fitzsimmons |
author_sort |
James A. Fitzsimmons |
title |
Service Management: Operations, Strategy, Information Technology, 6e |
title_short |
Service Management: Operations, Strategy, Information Technology, 6e |
title_full |
Service Management: Operations, Strategy, Information Technology, 6e |
title_fullStr |
Service Management: Operations, Strategy, Information Technology, 6e |
title_full_unstemmed |
Service Management: Operations, Strategy, Information Technology, 6e |
title_sort |
service management: operations, strategy, information technology, 6e |
publisher |
McGraw Hill |
publishDate |
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1742475287197646848 |