Total Quality Management

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Bibliographic Details
Main Author:	Vincent Gaspersz
Format:	TEXT
Published:	Gramedia
Subjects:	Buku ini secara komprehensif mengulas konsep-konsep modern dalam bidang manajemen kualitas, seperti Benchmarking, malcolm baldrige award, ISO 9000:2000, ISO 14000, quality problem solving, quality improvement project, motorolas six sigma, total quality in
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