Assessing service quality: satisfying the expectations of library customers
st,1/irh,c.1/ws.c.2/stc13,c.3/nr, c.4-5
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| Main Authors: | , |
|---|---|
| Format: | Sirkulasi |
| Language: | Inggris |
| Published: |
American Library Association
2010
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| Subjects: | |
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