Analisa kepuasan nasabah terhadao kinerja jasa pelayanan dengan metode importance dan performance matrix (studi kasus Bank Syariah Mandiri KCP Kaliurang)
Mifta1/ws.c.1
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| Format: | Skripsi |
| Language: | Indonesia |
| Published: |
Fak. Ekonomi dan Bisnis Islam UIN Sunan Kalijaga
2016
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