Peningkatan kualitas pelayanan supermarket dengan menggunakan metode servqual dan importance performance analysis (IPA) (studi kasus: pamela satu supermarket)
yati 1./ws.c.1
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| Format: | Skripsi |
| Language: | Indonesia |
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Fak. Sains dan Teknologi UIN Sunan Kalijaga
2017
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